Customer Service: Shipping, Returns, Security, Wholesalers

Shipping

Pricing is for orders within the Continental United Sates. All other orders will be calculated on a per order basis.

• Orders are shipped via USPS standard (8 day delivery time) or priority mail (2-3 day delivery time) to every address in the 48 contiguous states.
• We ship most orders within 2-4 business days. Please contact us for estimates for next day or international* shipping charges.
• Credit card orders will not be charged until the order is shipped.
• Sales tax of 7.5% will be applied to all California orders.

Shipping costs for orders within the Continental U.S. are as follows:

*International orders: Shipping charges will be the actual cost to mail the package by USPS Global.  Please refer to www.USPS.com  examples of what these costs will be. Shipments outside the USA may be subject to import charges and taxes.  These charges will be the responsibility of the buyer.

Returns

Doodler's Delight™ is happy to accept returns for unused or defective products. Please read our returns policy before making your return. To return a product, please enclose the unused product, the original packing slip, and a note about why you are returning the product in a box or large envelope and mail to:

Mark Ray
c/o Doodler's Delight
1521 Walnut Street
Berkeley CA 94709

Security

We have chosen PayPal as our ecommerce partner to ensure that shopping at Doodler's Delight™ is a safe and enjoyable experience for our valued customers. PayPal uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. With SSL, all information is encrypted by the sending software and decrypted by the receiving software, protecting private information from interception over the Internet. The SSL protocol uses an encryption key length of 128-bits - the highest level commercially available. Because PayPal uses SSL, placing an order online is just as safe as giving your credit card number over the telephone.

Doodler's Delight™ does not see your credit card information. This information resides only on the heavily secured computers at PayPal, which is a subsidiary of eBay.

Doodler's Delight™ is a Verified PayPal member. Verified members have successfully completed PayPal's verification system to establish their identity with PayPal.

Wholesale Greeting Cards

Retail vendors, we believe you'll be pleased with our quality card line for your store. Each 5" x 7" card is printed on white, fine-quality paper with a glossy finish. The cards are blank on the inside. Each card comes with a matching envelope. An extra envelope is included with each one dozen cards ordered. Please contact us directly regarding wholesale purchases. Our wholesale rate is $2.00 per card (50 card minimum) and includes free shipping.